Retail Sector

Retail companies face the significant challenge of staying at the forefront of technology and innovation in order to remain competitive. To enhance their online presence, they are focusing on updating and maintaining their e-commerce platform, integrating marketing automation, and utilizing data and analytics to tailor the customer shopping experience. iCST has been a trusted IT partner for over 26 years, supporting retailers in overcoming these challenges.

Key IT Priorities of the Retail Majors

E-commerce and digital transformation

Improving the online presence and capabilities, modernizing and maintaining the e-commerce platform and scaling it to the growing customer base.

Supply Chain and Logistics

Automation to optimize supply chain and logistics operations, improve the speed and efficiency of delivery, and better track inventory.

Integration of systems

Integrating multiple systems such as point-of-sale, inventory management, and e-commerce platforms, to create a seamless customer experience.

Cybersecurity

Protecting sensitive information and systems from cyber threats.

Enhanced Customer Experience

Leveraging innovative technologies like Virtual reality, augmented reality, and artificial intelligence to enhance the customer experience and drive sales. Using data and analytics to personalize the shopping experience for customers in a way that does not compromise data privacy.

HOW iCST HELPS RETAIL MAJORS TO MEET THEIR PRIORITIES?

We know what it takes to build the skilled IT talent pipeline for the retail industry that addresses the priorities mentioned above.

Hiring IT professionals for the retail majors is something that we have mastered over the period of 26 years with many success stories.

We carefully do the ExactMatch for the requirements. We understand the complex dimensions of the requirements such as

Technical expertise

Strong technical professionals with expertise in areas such as SCM, Logistics, Stores management, eCommerce, cybersecurity, data management, Cloud, AI, and omnichannel application development.

Retail Domain knowledge

Techno-functional experts with a deep understanding of the Retail industry and the unique challenges and requirements of these organizations. We ensure that they possess the ability to deliver exceptional Omnichannel customer experiences.

Strong communication skills

Professionals need to be able to effectively communicate complex technical concepts to non-technical stakeholders and they should have end customers in mind for the multiple languages in use.

Proven track record of problem-solving

Problem-solving capability to troubleshoot a wide range of technical issues.

Adapt and adept

With quick learning ability to keep them ahead of curve on the constantly changing technology landscape.